Warranty

Thank you for your interest in the products and services of PIPISHELL This Limited Warranty applies to PIPISHELL and only for PIPISHELL products purchased from PIPISHELL.



COVERAGE OF WARRANTY
This limited Warranty covers any defects in material or workmanship under normal use during the 5 Year Warranty Period. During the Warranty Period, PIPISHELL will repair or replace, at no charge, products or parts of a product that proves defective because of improper material or workmanship, under normal use or maintenance. If a defect exists, and PIPISHELL is obligated under this warranty, PIPISHELL will either (1) repair the product at no charge using new or refurbished parts or (2) exchange the product with a product that is new or that has been manufactured from new or serviceable used parts and is at least functionally equivalent to the original product.


WARRANTY PERIOD
The Warranty Period for PIPISHELL products purchased from PIPISHELL extends 5 year from the date of purchase. A replacement PIPISHELL product or part assumes the remaining warranty of the original PIPISHELL or 5 year from the date of replacement or repair, whichever is longer.



EXCLUSIONS AND LIMITATIONS
This Limited Warranty does not cover products under these conditions:

Conditions, malfunctions or damage not resulting from defects in material or workmanship
Improperly operated devices (eg. Assembled incorrectly, mishandling, over loading, etc.)
No proof of purchase
Items that are unidentifiable by serial number or otherwise
Purchases from unauthorized sellers
Non quality related issues (after 30 days after purchase)
Free products
Lost or Stolen Products


OBTAINING A WARRANTY SERVICE
To obtain warranty service, you must first contact us to determine the problem and the most appropriate solution for you. To contact our support team:

1) E-mail us at support@pipishellav.com

2) Call 1-800-556-9829

Our support team will respond to you as soon as possible. Please include a detailed response with:

The issue you’re experiencing
When the issue occurred
How the issue occurred
What steps you took before the issue occurred

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Let customers speak for us

225 reviews
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11%
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6%
(13)
Another inflexible tv mount

Having mounted over 100 tv's I have a 50% success rate with these types of tv mounts which are limited in the wall bracket measurements to 16"wide.
These inexpensive mounts do often provide a handy way to mount a tv quickly. But considering that many wall studs in homes vary from 16" "on-center" to 17-24" on center.
The primary issue is flexibilty of a tv mount to although for accurate centering of the TV to the customers preference and satisfaction.
For quicker installations I prefer a tv mount that has up to 24" wide on the wall brackets for best installation that meets most homeowners needs.
Good luck.

very happy

order was fast and right very happy thank you.

Excellent product

Not knowing what I should get to mount my TV, but having very specific needs as far as functionality, I am extremely pleased with this wall mount! It does exactly what I needed it to do and the explanation of how it would work made the choice easy for a non-technical person.

Great all the way around

This is an amazingly well engineered product. Easy to install - strong as all get out. Well worth the $$ spent.

Awesome

We have 2 of these tv brackets. Very sturdy and quick shipping! Highly recommend this company