Warranty Information

WHAT DOES IT COVER?

Pipishell guarantees its products to be free of defects in material and workmanship for a Limited Warranty Period of 1 to 5 years (Please See Product Types & Warranty Period Below) depending on the product type your own.

The Limited Warranty Period begins on the original date of purchase and only applies to products purchased from an authorized reseller.

The Limited Warranty does not cover issues caused by the incorrect installation of the product. If it is determined that the failure of the product was caused by modification, misuse or abuse of the product, replacements and return shipping will be at the customer’s expense. 

The Limited Warranty covers the cost of shipping replacement parts but does not cover additional costs relating to the removal or replacement of defective parts or products.

The Limited Warranty is voided if your product is modified, improperly installed, used beyond its stated weight capacity or otherwise misused or abused. Pipishell products are intended for indoor use only. Outdoor use voids the Limited Warranty.

Limited Warranty Periods

Product Types

Warranty Length

TV & Monitor Mounts, TV Stands, Floor Stands, Carts

5 Years

Speaker Stands and Mounts

5 Years

Office Chairs

5 Years

Furniture

2 Years

Electrical and or Motorized Equipment

1 Year

Projector Screens

1 Year

Web and Mic Stands

1 Year

Accessories

1 Year

Lap Desks

1 Year

Printer & Monitor Stands

1 Year

HOW TO REQUEST A CLAIM?

For warranty support, please call us toll-free at (1800) 556-9829 or email us at support@pipishellav.com. When contacting us, please include the following information:

  1. Where the product was purchased.
  1. The original order number and/or receipt.
  1. Your name and address.
  1. The model number of the product.
  1. A complete description of the problem and the part number from the manual.

This information will help us to expedite the process and resolve your issue as fast as possible.

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225 reviews
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Another inflexible tv mount

Having mounted over 100 tv's I have a 50% success rate with these types of tv mounts which are limited in the wall bracket measurements to 16"wide.
These inexpensive mounts do often provide a handy way to mount a tv quickly. But considering that many wall studs in homes vary from 16" "on-center" to 17-24" on center.
The primary issue is flexibilty of a tv mount to although for accurate centering of the TV to the customers preference and satisfaction.
For quicker installations I prefer a tv mount that has up to 24" wide on the wall brackets for best installation that meets most homeowners needs.
Good luck.

very happy

order was fast and right very happy thank you.

Excellent product

Not knowing what I should get to mount my TV, but having very specific needs as far as functionality, I am extremely pleased with this wall mount! It does exactly what I needed it to do and the explanation of how it would work made the choice easy for a non-technical person.

Great all the way around

This is an amazingly well engineered product. Easy to install - strong as all get out. Well worth the $$ spent.

Awesome

We have 2 of these tv brackets. Very sturdy and quick shipping! Highly recommend this company